Outlook 2007 – Internet email option greyed out
Posted on 29 March 2009
I’m using Outlook 2007 for work email. We used a customized configuration file when we rolled out 2007 across our company. One of configured settings was to disallow the creation of internet email accounts. This of course stops people from creating IMAP and POP3 accounts on our corporate machines. For more information on creating an administrative install for office 2007 see here.
Of course tonight I was trying to trouble shoot an imap issue for a client and *duh* I couldn’t set up an IMAP account. The Internet Email (IMAP, POP3) option in Outlook 2007 account settings was greyed out. To re-enable this feature edit the following registry key. Note: if this is getting set by Group Policy from your network it will still work to make the change, however next time your domain policy is applied the setting will change back.
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\12\Outlook\Options
Change the DisableIMAP Reg_Dword key to 0 to enable. Do the same for any others you want
to enable.
Outlook 2007 - Enable IMAP account
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